AKAbhinav Kasarla

SALESFORCE DEVELOPER · PARIS, FRANCE

Abhinav
Kasarla

Salesforce Developer at papernest

I joined papernest as a Salesforce Administrator in 2022 and moved into development in October 2025. I now work with the team on Apex, Lightning Web Components, and integrations for sales and contract management.

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Apex & LWCSales & Service CloudAPI integrationsAutomation & security

WORK HISTORY

Experience

papernest Paris, France

Salesforce Developer

Oct 2025 — Present

I work on new features and fixes for the Salesforce tools used by our sales and operations teams.

  • Work on Auto Subscription, which lets agents submit contracts to different providers in France and Spain.
  • Help maintain External Owner, linking Opportunities to agents in an external BPO system.
  • Make changes to LWC screens and Apex services, update validations and tests, and help investigate bugs. Use Gearset, GitHub, and Jira for releases and tracking work.

papernest Paris, France

Salesforce Administrator

Jun 2022 — Sep 2025

  • Configured Sales Cloud and Service Cloud with custom objects, dynamic forms, record types, validation rules, and Salesforce Flow.
  • Managed users, permission sets, profiles, roles, sharing, and SSO configuration.
  • Supported Email-to-Case, assignment and escalation rules, queues, reporting, and data quality.
  • Worked with colleagues to understand their requests, make Salesforce changes, and resolve day-to-day issues.

Sysnatura Enterprise Intelligence Bangalore, India

Salesforce Administrator

Sep 2017 — Nov 2018

Configured Salesforce applications, user access, reports, and dashboards. Supported requirements gathering, data quality, user training, testing, and deployments in an Agile team.

AT PAPERNEST

Projects I’ve worked on

I worked on both projects as part of the team, making changes across the Salesforce components and services.

PROJECT 01 FRANCE & SPAIN

Auto Subscription

Submitting contracts to partner providers

Sales agents use this flow to submit contracts to providers in France and Spain. It handles estimates, confirmation, contract changes, and supporting documents.

My contribution

I worked on parts of the LWC screens, Apex services, and provider integrations, as well as validations, tests, and bug fixes.

How it works

The project uses Apex interfaces and the Strategy pattern to handle each provider’s requirements. The same LWC flow can call the appropriate provider service, including dual-offer and fallback cases.

ApexLWCStrategy patternIntegrations

PROJECT 02 BPO OPERATIONS

External Owner

Connecting Opportunities to BPO agents

This project lets the team find and assign an external BPO agent to an Opportunity using details from an external agent system.

My contribution

I helped with the API lookup, the LWC search and assignment screen, and Apex jobs that fill in agent details. I also worked on validations, tests, and fixes.

How it works

An API finds agents by UUID, and chained Queueable Apex jobs fill in their details on Opportunities. These are custom agent fields; the standard Salesforce record owner stays separate.

API calloutsLWCQueueable ApexData enrichment

SALESFORCE & TOOLS

Skills

Development

Apex · Lightning Web Components · SOQL & SOSL · API callouts · Queueable Apex · Apex tests

Salesforce platform

Sales Cloud · Service Cloud · Flow & Orchestration · Data modelling · Validation rules · Email-to-Case

Security & operations

Permission sets · Profiles & roles · Sharing & OWD · SSO · Data quality · Reports & dashboards

Delivery

Gearset · GitHub · Jira · Data Loader · Salesforce Inspector · Agile collaboration

QUALIFICATIONS

Certifications & education

SALESFORCE CERTIFIED

Platform Developer I

March 2024

SALESFORCE CERTIFIED

Administrator

December 2021

View Trailblazer profile ↗

Master of Business Administration

Swiss Business & Hospitality Group · Lyon, France

2019 — 2021

Bachelor of Computer Applications

Amrita University · Chennai, India

2014 — 2017

Languages
English: fluent · French: basic · Hindi: fluent · Telugu: native

CONTACT

Get in touch

LinkedIn ↗Download CV ↓Paris, France